At pak97, we take your privacy seriously. This policy explains exactly what personal information we collect when you use our platform, how we use it, who we share it with and what rights you have over your own data as a registered Pakistani player.
Six core promises that sum up how pak97 approaches your data — before you get into the full policy details.
All data stored on pak97 is protected by modern encryption. Account credentials, PKR transaction records and personal details are held on secured servers with restricted access controls.
pak97 does not sell, rent or trade your personal information to any third party for their own marketing or commercial purposes. Your data is used only to operate and improve the Platform.
You can request access to the personal data we hold about you, ask us to correct inaccuracies and request deletion in circumstances where we are no longer required to retain it by law or contract.
Your mobile number is a Pakistani number and your transactions are in PKR. Data handling is designed around the specifics of Pakistan's payment ecosystem including JazzCash, Easypaisa and Raast.
This Privacy Policy is written to be understood, not to obscure what we do. If anything is unclear, our support team is available 24/7 to explain any point in plain terms.
If we make material changes to this Privacy Policy, we will notify you via SMS to your registered Pakistani mobile number before the changes take effect.
pak97 operates the online gaming and sports betting platform available at pak97.win. When this Privacy Policy refers to "pak97", "we", "us" or "our", it means the entity operating the pak97 platform and responsible for processing your personal data.
pak97 is the data controller for personal information collected from players registered on the Platform. This means we determine the purposes and means of processing your personal data and are responsible for ensuring that processing is carried out lawfully and fairly.
If you have any questions about how we handle your personal data or want to exercise any of your rights, you can contact our data team via the support channel described in Section 13 of this policy. We aim to respond to all privacy-related queries within 5 business days.
pak97 collects different categories of personal data depending on how you interact with the Platform. Here is a clear breakdown of what we collect and when:
When you create a pak97 account you provide us with your full name, date of birth, Pakistani mobile number and a password. This is the minimum information required to open an account and is collected at the point of registration.
When we carry out identity verification — which may be required before processing certain withdrawals or in response to account activity that needs confirmation — we may collect a copy of your CNIC (Computerised National Identity Card) or other valid Pakistani identity document. This data is handled with additional care and retained only for as long as required.
When you make deposits or withdrawals we collect transaction details including the amount in PKR, the payment method used (such as JazzCash, Easypaisa, Raast or bank transfer), transaction timestamps and reference numbers. We do not store full payment account credentials — payment processing is handled by the relevant payment provider.
We collect records of your activity on the Platform including games played, bets placed on cricket, PSL fixtures, T20 matches, football and other markets, bonus usage, session durations and in-game events. This data is used for account management, fraud prevention and platform improvement.
When you access pak97.win or the pak97 Android app, we automatically collect certain technical information including your IP address, device type and model, operating system version, browser type, screen resolution, app version and connection type. This helps us optimise the Platform experience across the wide range of devices used by Pakistani players.
If you contact our support team via live chat, SMS or email, we retain records of those communications. This helps us resolve queries accurately and maintain quality in our support service.
| Data Category | Examples | When Collected |
|---|---|---|
| Registration | Name, date of birth, mobile number | Account sign-up |
| Verification | CNIC copy, proof of age | On request before withdrawal |
| Financial | PKR amounts, JazzCash/Easypaisa reference | Each deposit or withdrawal |
| Activity | Bets placed, games played, session time | Continuously during Platform use |
| Technical | IP address, device type, app version | Each Platform visit or login |
| Communications | Support chat logs, SMS records | When you contact support |
pak97 uses the personal data we collect for the following purposes:
pak97 processes your personal data on one or more of the following legal bases depending on the specific processing activity:
pak97 does not sell your personal data. We share data only with trusted operational partners and only to the extent strictly necessary for the purposes described in this policy. Categories of recipients include:
All third parties with whom we share personal data are required to implement appropriate security measures and to process data only for the specific purposes for which it was shared.
All financial transactions on pak97 are denominated in Pakistani Rupees (PKR). When you deposit funds via JazzCash, Easypaisa, Raast, bank transfer or a supported debit or credit card, the payment is processed directly through the relevant payment provider's secure infrastructure.
pak97 retains a record of each transaction — including the amount, method, date and reference number — for account management and dispute resolution purposes. We do not store your full JazzCash or Easypaisa account PIN, your bank account password or your card CVV. Payment credentials are handled directly by the payment provider and are never transmitted to or stored on pak97 servers.
Transaction records are retained for a minimum of five years in line with standard financial record-keeping practices. If you request account deletion, transaction records required for financial record-keeping purposes will be retained for the legally required period even after your account is closed.
pak97.win uses cookies and similar tracking technologies to operate the Platform and improve your experience. A cookie is a small text file stored on your device when you visit a website. The pak97 Android app uses equivalent device-level identifiers rather than browser cookies.
These cookies are required for the Platform to function. They maintain your login session, remember your language preferences and ensure security features like CSRF protection work correctly. You cannot opt out of essential cookies without losing core Platform functionality.
pak97 uses analytics tools to understand how players navigate the Platform, which pages are visited most frequently and where players encounter issues. Analytics data is aggregated and does not identify individual players. You can opt out of analytics cookies through your browser settings.
These cookies remember your preferences such as your preferred deposit method and display settings, so you do not have to re-enter them each visit. They are non-essential and can be cleared through your browser or device settings.
Most web browsers allow you to control cookies through their settings. Clearing cookies will log you out of your pak97 session and may reset your saved preferences. More information about managing cookies is available through your specific browser's help documentation.
pak97 retains personal data for as long as is necessary for the purposes for which it was collected, or as required by applicable laws and regulations. The following retention principles apply:
When the retention period for any category of data expires, we securely delete or anonymise the data in accordance with our internal data management procedures.
As a pak97 player you have the following rights in relation to your personal data. You can exercise any of these rights by contacting our support team as described in Section 13.
pak97 implements appropriate technical and organisational security measures to protect your personal data from unauthorised access, accidental loss, destruction or disclosure. These include encrypted data transmission (HTTPS) across the Platform and app, access controls limiting which staff can view personal data and regular security reviews of our systems and processes.
Your account is protected by the password you set at registration combined with OTP verification sent to your registered Pakistani mobile number for sensitive actions. You are responsible for keeping your password confidential and for not sharing your OTP codes with anyone. pak97 will never ask you for your password or OTP via any channel.
If you suspect that your account has been accessed without your authorisation, contact pak97 support immediately so we can secure your account and investigate the incident. Prompt reporting helps us protect your balance and personal data as quickly as possible.
pak97 is strictly an 18+ platform. We do not knowingly collect personal data from any person under the age of 18. Registration is not permitted for anyone who has not yet reached their 18th birthday.
If we become aware that personal data has been collected from a person under 18, we will take immediate steps to delete that data and close the associated account. Any deposits made by an underage account holder will be returned to the originating payment account after verification of the situation.
If you are a parent or guardian and believe that a minor in your care has registered on pak97, please contact our support team immediately with the relevant account details so we can act swiftly.
pak97 may update this Privacy Policy from time to time to reflect changes in our data practices, operational requirements or applicable laws. When we make material changes to this policy, we will notify registered players by SMS to their registered Pakistani mobile number and update the "Last Updated" date at the top of this page.
Non-material changes — such as minor wording clarifications that do not affect how we actually process data — will be updated on this page without individual notification, though the "Last Updated" date will still be revised.
Your continued use of the pak97 Platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised policy. The most current version of this policy will always be available at pak97.win/privacy-policy. We recommend checking this page periodically if you want to stay informed about how your data is handled.
If you have any questions about this Privacy Policy, want to exercise any of your data rights or have a concern about how pak97 has handled your personal information, please get in touch with our team. We are available 24 hours a day, 7 days a week.
The fastest way to reach us is via the live chat feature available on pak97.win and within the pak97 Android app. For written enquiries about privacy matters, you can also contact us by email — our contact email address is shown in the footer of every page on pak97.win.
When contacting us about a privacy matter, please provide your registered Pakistani mobile number and account username so we can verify your identity and respond with account-specific information accurately and securely.
Now you know exactly how we protect your privacy. Register your free pak97 account, deposit in PKR via JazzCash or Easypaisa and enjoy cricket betting, PSL odds, slots, fish games and much more — with full confidence in your data security.
18+ only. Please play responsibly. All transactions in PKR.