Legal & Platform Rules

pak97 Terms and Conditions — Know Your Rights

These Terms and Conditions govern your use of pak97. Please read them carefully before registering or using any part of the platform. By creating an account you confirm that you have read, understood and agreed to everything set out here.

Last Updated: January 2026

Key Things to Know Upfront

Before reading the full Terms, here are the six most important points every pak97 player should be aware of.

You Must Be 18 or Older

pak97 is strictly an 18+ platform. No person under the age of 18 is permitted to register, deposit or participate in any game or betting activity on pak97 under any circumstances.

One Account Per Person

Each player is permitted exactly one pak97 account. Duplicate accounts, shared accounts or accounts opened on behalf of someone else are all prohibited and will be closed immediately.

All Transactions in PKR

pak97 operates exclusively in Pakistani Rupees. All deposits, bonuses, wagers, winnings and withdrawals are denominated in PKR. No foreign currencies are accepted or processed.

Bonuses Have Wagering Rules

All bonuses and promotional credits come with wagering requirements that must be met before any related winnings can be withdrawn. Read each offer's specific terms before accepting it.

Fair Play is Mandatory

Any form of fraud, bonus abuse, collusion, use of automated software or exploitation of system errors is strictly prohibited. pak97 reserves the right to close accounts engaged in such activity.

Responsible Gaming Tools Available

All registered players can set deposit limits, session reminders and account pauses at any time. pak97 is committed to supporting responsible gaming habits for every player on the platform.

Please read these Terms carefully. By registering an account or using any service on pak97, you confirm that you have read, understood and agree to be bound by these Terms and Conditions in full. If you do not agree, please do not use this platform.

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player" or "you") and pak97 ("pak97", "we", "us" or "our") governing your access to and use of the pak97 platform available at pak97.win, including all associated games, betting markets, promotions, mobile applications and other services offered therein (collectively, the "Platform").

By registering an account on pak97, depositing funds, placing a bet, playing any game or otherwise using any feature of the Platform, you acknowledge that you have read these Terms in their entirety, that you understand them and that you agree to be legally bound by them. Your continued use of the Platform at any time constitutes ongoing acceptance of these Terms.

These Terms should be read in conjunction with the pak97 Privacy Policy and Responsible Gaming Policy, which are incorporated by reference into these Terms and form part of the overall agreement between you and pak97.

These Terms were last updated in January 2026. Whenever we make material changes, we will notify active account holders and update the "Last Updated" date above.

2. Account Registration

To access the full range of pak97 services you must register a player account. Registration is free and requires you to provide accurate, complete and up-to-date information including your full name, date of birth, valid Pakistani mobile number and a secure password of your choosing.

2.1 Account Accuracy

You are responsible for ensuring that all information provided during registration and at any point thereafter is truthful and accurate. Providing false, misleading or incomplete information is grounds for immediate account closure and forfeiture of any balance held in the account at that time.

2.2 One Account Rule

Each individual may hold only one active account on pak97. Duplicate accounts — whether created intentionally or inadvertently — are prohibited. If we identify multiple accounts linked to the same individual, all accounts except the first registered may be closed and associated bonuses voided. Where there is evidence of intentional duplication to abuse promotions, the primary account may also be closed.

2.3 Account Security

Your login credentials — including your password and any OTP codes sent to your registered mobile number — are personal and must not be shared with any other person. pak97 will never ask you for your password. You are entirely responsible for all activity that takes place under your account. If you suspect that your account has been accessed without your permission, contact pak97 support immediately.

2.4 Account Verification

pak97 reserves the right to request identity verification at any stage. This may include providing a copy of a valid Pakistani CNIC or other acceptable identification document. Verification requests are typically made before processing larger withdrawals or in response to account activity that requires confirmation. Failure to complete a requested verification within a reasonable timeframe may result in account suspension until the verification is resolved.

3. Eligibility

Use of the pak97 Platform is subject to the following eligibility requirements, all of which must be satisfied before you may register or continue to use the Platform:

  • You must be at least 18 years of age at the time of registration and at all times during your use of the Platform.
  • You must be accessing the Platform as an individual and not on behalf of a corporate entity or third party.
  • You must not be subject to any court order, self-exclusion programme or other restriction that prohibits you from participating in online gaming or betting.
  • You must have the legal capacity to enter into a binding agreement under the laws applicable to you.
  • You must not currently hold another active pak97 account.
Age Verification: pak97 takes underage access seriously. We reserve the right to request proof of age at any time and will suspend any account where there is reasonable doubt about whether the account holder meets the minimum age requirement.

4. Deposits & Withdrawals

All financial transactions on pak97 are processed exclusively in Pakistani Rupees (PKR). pak97 supports deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfers and select debit/credit cards and mobile wallets. Available payment methods may vary from time to time and are displayed within your account dashboard.

4.1 Deposits

Deposits are credited to your pak97 account balance promptly upon confirmation from the payment provider. Minimum and maximum deposit amounts apply and are displayed at the point of transaction. pak97 does not charge fees on deposits, though your payment provider may apply their own charges which are outside our control.

4.2 Withdrawals

Withdrawal requests are processed to the same payment method used for the most recent deposit wherever technically possible. Processing times vary by method but pak97 aims to process all approved withdrawal requests within 24 hours of submission. Withdrawals are only available to accounts that have completed any required verification steps and have met the applicable wagering requirements on any active bonus funds.

4.3 Withdrawal Conditions

  • You must have deposited at least once before a withdrawal request will be processed.
  • Any bonus balance must have its associated wagering requirement completed before bonus-related winnings become withdrawable.
  • pak97 reserves the right to carry out additional verification checks prior to approving large withdrawals.
  • Withdrawals will only be sent to accounts or wallets that belong to the registered account holder. Third-party payments are not permitted.

4.4 Dormant Account Balances

An account is considered dormant if it has had no login activity for a continuous period of 12 months. pak97 may apply a monthly inactivity fee of PKR 100 to dormant accounts with a positive balance, deducted from the account balance until the balance reaches zero or the account is reactivated through login activity. Players will be notified by SMS before any inactivity fee is applied.

5. Bonuses & Promotions

pak97 offers a range of bonuses and promotional offers to both new and existing players. All promotions are subject to their own specific terms which are published on the Promotions page and must be read alongside these general Terms. In the event of any conflict between specific promotion terms and these general Terms, the specific promotion terms prevail.

5.1 Wagering Requirements

Bonus funds and any winnings generated from free spins or other promotional credits are subject to wagering requirements before they become eligible for withdrawal. The applicable wagering multiplier is stated clearly on each promotion. Until the wagering requirement is fully met, bonus funds are non-withdrawable and are ring-fenced from your real-money balance.

5.2 Bonus Abuse

pak97 operates a zero-tolerance policy on bonus abuse. This includes but is not limited to: creating multiple accounts to claim the same bonus more than once, placing low-risk or hedging bets designed solely to clear wagering requirements without genuine gameplay intent, and any form of coordinated bonus exploitation across multiple players. Accounts found engaging in bonus abuse will have promotional balances voided and may be closed.

5.3 Bonus Expiry

All bonuses carry an expiry period stated in the specific promotion terms, typically ranging from 7 to 30 days from the date the bonus is credited. Any bonus funds and associated winnings that remain subject to incomplete wagering requirements at the time of expiry will be removed from the account without notice.

5.4 VIP Programme

pak97's VIP programme operates as a tiered loyalty scheme. Progression through tiers is based on real-money betting activity as defined in the VIP programme terms available on the VIP page. VIP rewards including enhanced bonuses, higher withdrawal limits and dedicated account management are granted at pak97's discretion and do not represent a guaranteed entitlement.

Always check the current Promotions page before depositing with the intention of claiming a specific offer, as bonus availability and terms are updated regularly.

6. Betting & Gaming Rules

All bets placed on pak97 are subject to the specific rules of the relevant sport or game. For cricket, PSL fixtures and T20 internationals, additional sport-specific rules govern settlement, in-play betting and event cancellations. These are published within the Bet section of the Platform.

6.1 Bet Placement

A bet is confirmed only when you receive a bet confirmation reference number. Bets that have not been confirmed due to a connection failure, system error or any other technical issue are not considered placed and will not be settled. It is your responsibility to verify that your bet has been successfully confirmed before the relevant event begins.

6.2 Bet Settlement

Bets are settled based on the official result of the relevant event as declared by the governing body of that sport or game. For cricket, this means the result as declared by the International Cricket Council (ICC) or Pakistan Cricket Board (PCB) as appropriate. pak97 reserves the right to void bets in exceptional circumstances including but not limited to: obvious pricing errors, match-fixing investigations, abandoned fixtures without a declared result, or system errors that generated incorrect odds.

6.3 Slots and Casino Games

All slots and casino games available on pak97 use certified random number generation to determine outcomes. Game results are independent of previous outcomes. The theoretical return-to-player (RTP) percentage for each game is made available within the game's information panel. pak97 does not manipulate game outcomes in any way.

6.4 Fish Games

Fish shooting games on pak97 operate on a real-money basis. Prizes are determined by in-game mechanics as designed by the respective game provider. All fish game play consumes real PKR balance and winnings are credited to your account balance in PKR.

7. Prohibited Conduct

The following actions are strictly prohibited on pak97. Engaging in any of these activities may result in immediate account suspension, forfeiture of balances and reporting to relevant authorities where applicable:

  • Registering more than one account, including accounts registered using different mobile numbers or names to circumvent restrictions.
  • Using any automated software, bot, script or artificial intelligence tool to interact with the Platform in place of genuine human play.
  • Attempting to exploit software bugs, pricing errors or any other technical vulnerability for financial gain.
  • Engaging in any form of match-fixing, insider betting or using information not publicly available to gain an unfair advantage on sports markets.
  • Colluding with other players in any game, tournament or sports betting market.
  • Using the Platform for any purpose related to money laundering or financial crime.
  • Sharing your account credentials with any other person or allowing another person to access or operate your account.
  • Making chargebacks or payment reversals without first attempting to resolve the matter through pak97 support.
  • Any conduct that disrupts, damages or interferes with the normal operation of the Platform or other players' experience.

8. Account Suspension & Closure

pak97 reserves the right to suspend or permanently close any account at any time without prior notice where there is reasonable belief that:

  • The account holder has breached these Terms or any applicable specific terms.
  • The account is being used for fraudulent, criminal or deceptive purposes.
  • Verification documents requested have not been provided within a reasonable timeframe.
  • The account holder has requested self-exclusion or a cooling-off period through responsible gaming tools.

Where an account is closed due to a breach of Terms, any remaining balance may be forfeited depending on the nature of the breach. Where an account is closed at the player's own request and no breach has occurred, any verified real-money balance will be returned via the player's registered payment method after standard processing checks.

8.1 Player-Initiated Closure

You may request account closure at any time by contacting pak97 customer support. Prior to closure, any pending bets will be settled in the normal course and any bonus funds with incomplete wagering will be removed. Your real-money balance will be processed for withdrawal to your registered payment method.

9. Intellectual Property

All content on the pak97 Platform — including but not limited to the pak97 brand name, logo, website design, game interfaces, text, graphics, software, data compilations and all other materials — is the intellectual property of pak97 or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for your personal, non-commercial entertainment purposes only. You may not copy, reproduce, distribute, publicly display, modify, adapt, reverse-engineer or create derivative works from any part of the Platform or its content without the express written permission of pak97.

The pak97 name, logo and associated brand elements may not be used in any context outside the Platform without prior written consent from pak97.

10. Privacy & Data

pak97 collects and processes personal data in connection with your use of the Platform. This includes registration information, transaction records, gameplay activity, device and connection data and communications with support. The collection and use of your personal data is governed by the pak97 Privacy Policy, which is available at Privacy Policy.

By registering an account you consent to the collection, storage and processing of your personal data as described in the Privacy Policy. pak97 does not sell personal data to third parties. Data is shared only with payment processors, game providers and other operational partners strictly as required to deliver the Platform's services.

pak97 implements appropriate technical and organisational security measures to protect your data from unauthorised access, loss or disclosure. Your account is secured through password authentication and OTP verification via your registered Pakistani mobile number.

11. Responsible Gaming

pak97 is committed to providing a safe and enjoyable gaming environment. Gaming should always be a form of entertainment and never a means of generating income or escaping personal difficulties. pak97 strongly encourages all players to manage their activity responsibly.

The following responsible gaming tools are available to all registered players at no cost and can be activated at any time from your account settings:

  • Deposit Limits: Set a cap on how much you can deposit per day, week or month. Reductions take effect immediately; increases are subject to a 7-day cooling-off period.
  • Session Time Reminders: Set reminders that alert you when you have been playing continuously for a period you specify.
  • Cooling-Off Period: Temporarily suspend your account for a period of your choosing ranging from 24 hours to 6 weeks.
  • Self-Exclusion: Permanently close your account and prevent re-registration for a minimum period of 6 months.

If you feel that your gaming is becoming a concern, we encourage you to use these tools proactively. More information and guidance is available on the Responsible Gaming page.

18+ only. Please set a budget before you play, stick to it, and never chase losses. Gaming is meant to be fun — keep it that way.

12. Limitation of Liability

pak97 provides the Platform on an "as available" basis. While we make every effort to ensure the Platform operates smoothly and reliably, we cannot guarantee uninterrupted or error-free service at all times. Scheduled maintenance, unexpected technical issues or circumstances beyond our control may occasionally affect Platform availability.

To the maximum extent permitted by applicable law, pak97 shall not be liable for:

  • Any loss of winnings, profit or opportunity arising from Platform downtime, technical errors or bet settlement disputes handled in good faith.
  • Any indirect, consequential or incidental losses arising from your use of or inability to use the Platform.
  • Actions taken by payment providers that result in delays, failures or reversals of transactions outside pak97's control.
  • Losses arising from your failure to keep your account credentials secure.

Nothing in these Terms limits pak97's liability for death or personal injury caused by our negligence, or for any other liability that cannot be excluded or limited under applicable law.

13. Changes to These Terms

pak97 reserves the right to modify these Terms at any time. When we make material changes, we will notify registered players via SMS to their registered mobile number and update the "Last Updated" date at the top of this page. Changes take effect 7 days after notification unless the change is required immediately for legal, security or regulatory reasons, in which case it takes effect immediately upon notification.

Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you should stop using the Platform and request account closure before the changes take effect.

It is your responsibility to check this page periodically to stay informed of the current Terms. The most current version of these Terms will always be available at pak97.win/terms-conditions.

14. Contact Us

If you have any questions about these Terms and Conditions or need clarification on any specific point, please contact the pak97 support team. We are available 24 hours a day, 7 days a week and aim to respond to all enquiries promptly.

You can reach our support team through the live chat feature on the Platform, which is the fastest way to get a response. For non-urgent written enquiries you may also contact us by email — our address is displayed in the footer of every page on pak97.win.

When contacting support regarding these Terms, please have your registered mobile number and account username ready so we can locate your account quickly and provide accurate, account-specific guidance.

For the fastest response, use the live chat on pak97.win. Our support team is trained to help with all account, payment and Terms-related queries specific to Pakistan.
Ready to Get Started?

Join pak97 — Pakistan's Gaming Platform Built for You

Now that you know the rules, you are ready to play. Register your free account today, deposit in PKR via JazzCash or Easypaisa and start with cricket betting, PSL odds, slots, fish games and much more.

18+ only. Please play responsibly. All transactions in PKR.